What Is The Business Value Of A Product Manager?

I have not been able to find an answer to the question “what is the business value of a product manager?”

So, I did some arithmetic, and here’s what I came up with:

A product manager is worth between $5 and $10 million of annual product revenue. ([tweetthis]A product manager should be worth between $5 and $10M of annual product revenue[/tweetthis].)

That’s an educated guess, a stake in the ground, a challenge to you.

Simple Ratios

I arrived at that value working bottom up using familiar financial ratios from software product companies:

  • The normal ratio of development resources to revenue is roughly one developer per $1 million in revenue.
  • The normal ratio of product management to development resources is one product manager per 5-10 developers.

Combining those ratios results in one product manager for every $5-10 million in revenue.

I’ve taken a leap and assigned this as the business value of the PM – if you hire a product manager, then you are looking toward increasing your revenue by $5-$10 million annually. ([tweetthis]If you hire a #prodmgr, then you are hoping to increase your revenue by $5-$10 million annually[/tweetthis])

Raises Questions

Once you put a stake in the ground about the business value of a product manager, you can ask interesting questions.

If you are a product manager, you can ask:

  • How well am I doing? Is what I’m doing going to result in $5-10 million a year in new revenue?
  • How much would it be worth to the company if I got 10% better at my job (answer: maybe as much as $1 million).

If you manage product managers, you might ask:

  • What’s the return on investment if I help my product managers become 10% more effective, and it costs $10,000 per product manager? (Answer: pretty high!) ([tweetthis]Q: What’s the ROI if it costs $10k per #prodmgr to make my PMs 10% more effective? A: Pretty high![/tweetthis])

And here are two questions for you:

  • Does this analysis make sense to you and is it valuable?
  • Do you have a top-down analysis – to go with my bottom up calculation – for the value of a product manager?

I’m curious to see how this conversation ends up. I believe that putting software product management on a concrete business value foundation could be transformative for the profession.

What is your take on the business value of a product manager? Does this concept make sense to you? Do you think my figure is correct? Way off? Unmeasurable? Let me know.

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5 comments

  1. It's more like "If you hire a product manager, five engineers, 3 QA, and a doc writer, you're looking at increasing your revenues by $10 million annually," right? But generally I like the approach.

    • Kent – thanks for this point – you're totally right. The argument is you could hire those others (don't forget some salespeople) and if you *didn't* have good product management to support and guide them, you might end up with $0 revenue.Nils

  2. Assuming Product Manager to be responsible for ''what'' shall we build and ''to whom'' we will build it, I think the business value is extremely high. Sometimes we forget this and invest sales and development capabilities only and forget who is actually behind the wheel.

    • Antti – thanks for the comment. I'd say that product management has – potentially – the highest leverage on the success of the company, potentially bigger even than the CEO. That's because product management is all about the "top line" – revenue. Ensuring revenue goes up faster than costs is the secret to a successful company, and that's what good product management can assure.

  3. […] management is a hot, hot profession right now. It’s one of the most important roles in a product company, especially in high tech. But is it right for […]

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